Sustainability

Our Dedication to Sustainable Practices

Maintaining sustainability within our organisation remains integral to our operational framework. We are dedicated to ensuring that our actions consistently uphold our enduring commitment to customer satisfaction, fostering colleague involvement, cultivating responsible supply chains, enhancing stakeholder value, and preserving a sustainable environment for future generations.

Our company remains steadfast in its endeavour to foster a sustainable society, focusing on four key pillars outlined in our sustainability strategy:

1. Cultivating a diverse, dynamic, and engaged workforce (referred to as ‘our people’).
2. Prioritising customer satisfaction and care (referred to as ‘our customers’).
3. Building and nurturing partnerships with local communities and charitable organisations (referred to as ‘our community’).
4. Addressing and minimising the environmental impact of our operations (referred to as ‘our environment’).

Our Sustainability Focus

As a leading provider of self-storage solutions across Cornwall, we recognise the significant influence we wield on both society and the environment. Thus, through incremental adjustments year after year, we strive to ensure that our endeavours yield positive outcomes for our team members, suppliers, and the broader community.

Our business remains agile, continuously evolving to meet the evolving expectations of our clientele.

This includes enhancing customer convenience and extending flexible options tailored to the needs of small, medium, and large enterprises.

We take pride in the vital role we play in our customers’ lives, fulfilling the demand for storage solutions among domestic and commercial clients alike. Our commitment is to align with their evolving needs and expectations while pursuing our commercial goals.

Our Approach to Sustainability

Our sustainability strategy is shaped by the key sustainability concerns identified through engagement with internal and external stakeholders, including colleagues, investors, customers, and partners. These concerns are organised into four focal areas, which we refer to as the ‘pillars’ of our sustainability strategy: our people, our customers, our community, and our environment.

While these pillars remain constant, we regularly assess our initiatives to ensure they are directed towards material areas and are in line not only with our corporate objectives but also with the principles of the UN Global Compact. Progress against the medium-term targets set in 2019 is monitored using appropriate key performance indicators (KPIs).

Executing Our Sustainability Strategy

Throughout the year, the Board remained dedicated to advancing the companies strategic objectives while addressing the prominent environmental, social, and ethical considerations affecting Goring places removals and storage.

We achieve this by:

1. Engaging and empowering our colleagues to provide exemplary customer service through ongoing development and support.
2. Cultivating enduring relationships with local charitable organisations and fostering strong community connections in areas where we operate storage facilities.
3. Strengthening alliances with our suppliers to enhance customer service and foster mutual growth.
4. Responsibly managing our resource utilisation to minimise adverse environmental impacts, whether through direct operations or sourcing activities.
5. Sustaining our membership in the Self Storage Association to uphold industry standards and ethical codes, thereby benefiting our customers.